User Guide
Everything you need to know about data recovery with the Raise Data Recovery software

Thanks to Raise Data Recovery, restoring any file has become elementary even for novice users. This guide will give you an insight into different aspects of this process and teach you to easily cope with various data loss tasks, even if you’ve never worked with data recovery software before. Here you can also find some helpful advice from experts in this realm that will help you to avoid those gross mistakes which may turn the whole procedure into a data disaster.

How to install and configure Raise Data Recovery

Installation on Windows

  • Download the software. For this, press the Free Download button from the website and choose the Download for Windows option. Do not use the drive you've lost your data from as a target location for saving this file!

  • After the download is finished, you will get an executable file with the icon of the Software Manager

  • Open the file from your computer to start the software installation. Your system will show the window of privileges elevation for the software with a digital signature:

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  • If the window does not show up or shows up as from an "unknown publisher", the program might have been downloaded incorrectly or from an unreliable source.

  • Continue the software installation with the Software Manager.

Installation on Linux

  • Download the software. For this, press the Free Download button from the website and choose the Download for Linux option. Please, do not use the drive you've lost your data from as a target location for saving this file!

  • After the download is finished, you will get a .tar.xz archive.

  • Unpack the contents of this archive to the Download folder. This will produce an .install executable file.

  • Open this file to start the software installation. In case of issues with the file permission assignment, open the Terminal and assign the "execute" rights for this file:

    $ cd ~/Downloads

    $ sudo ./*.install

    * Please note that the name of the installation file should be inserted instead of the asterisk in *.install, for example, raisedr.install.

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    After the installer application is launched, continue the software installation with the Software Manager.

Installation on macOS

  • Download the software. For this, press the Free Download button from the website and choose the Download for macOS option. Please, do not use the drive you've lost your data from as a target location for saving this file!

  • After the download is finished, you will get a .zip

  • Unpack the contents of this archive by opening the archive file in Finder: this will produce an .install file.

  • Run this application to start the Software Manager to continue the software installation.

Proceeding of the installation via the Software Manager

  • Read the introduction and press Next.

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  • Read the warning notes carefully and tick I have read and understood the information above to continue.

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  • Read the License Agreement carefully and tick I have read and accept the End User License Agreement above to continue.

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  • Choose a folder for the software installation. You may keep the default location or change it using the Browse

    Warning: the target storage (disk or disk partition) must NOT coincide with the storage holding the lost data.

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  • Tick the actions you want to be performed by the software after its installation and press

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Now the software is ready for use.

Setting up Recovery Wizard

The data recovery procedure with Raise Data Recovery can be optimized by modifying the software settings. At the same time, from the very beginning, the settings are configured to match the most appropriate defaults.

The application provides a list of settings that allow adjusting further work with files at the very first step. The software settings include the choice of an encoding for file names and the types of user files for search.

File name encoding settings

Raise Data Recovery lets you change the default encoding settings at the stage when the application shows all detected files. However, if you are not familiar with file name encodings, proceed with the default settings.

The software settings also let you define the proper standard for the representation of file names in the program.

Raise Data Recovery suggests the following options for the encoding settings: encoding for file names in Legacy (non-Unicode) Windows, DOS and Linux/Unix systems. You can choose the needed one from the drop-down lists at the end of each field.

The Re-encode UTF-16 (Linux/Unix) settings option allows you to change the Unicode UTF-16 encoding into the one which is typical for your file system. If the file system uses UTF-16 Unicode (such as the Linux JFS file system), its file names can be saved in UTF-16. If the file system uses any other encoding, confirm this by pressing Yes for the correct representation of file names.

File search settings

Raise Data Recovery allows specifying the desirable scenario of the search for lost files. By default, the software will search for lost and deleted files. All other options can be adjusted by selecting Skip or Search from the drop-down list at the end of a corresponding field.

These options include:

  • From Recycle Bin – sets the program to check the Recycle Bin of the local PC for lost, deleted and currently present data. The option is activated by default.

  • By known content – when set to Search, the software scans both the metadata and content disk areas and will provide more advanced recovery results included into the folder Extra found files. When set to Skip, the software conducts a simple search and doesn't create the additional Extra found files folder in order to save RAM.

  • Small file systems – when activated, the option makes the software scan the file system and find small file systems possibly contained within system files. As diskette file systems are no longer popular, the option is set to Skip.

  • If there are no user files – if activated, the option enables scanning of the file systems that contain user files. If the file system contains system files only, Skip lets the software omit the file systems that do not include users’ files.